This statement summarises Patrizia Luca’s policies regarding all personal information that may be collected and or submitted to us through our Patrizia Luca website of patrizialuca.com (‘website’) or via any other means of collection.
Your Privacy is Important to Patrizia Luca
Information We May Collect:
We may require customers who visit our online shop (website) and purchase products through this outlet (website) (our service) to give us their contact information, which may include but in not limited to the Customer’s Name, Company Name, Address (for shipping and billing), Credit Card Number, and other information as detailed below under “Personal Information” Besides the Personal Information we may also collect other information regarding your use of the website.
From time to time we may also ask for additional personal information, which will also be expressly included herein as Personal Information. You can and will always have the option of opting out of providing us with this additional information by not entering it when asked or not using the website, although not providing it may hinder your ability to use the website.
You may also have the ability to update and or remove your Personal Information by logging into the website and editing your Personal information within your profile (to the extent one exists). However archival or backup copies of said information will not cease to exists and Patrizia Luca shall not be liable for any problems in this editing process.
Information collected is only used to provide and main the Patrizia Luca website and is used at Patrizia Luca’s discretion. This information can be used also to contact (you) the customer to further discuss interest in our company, the services we provide, and to send information regarding Patrizia Luca products, promotions and events. You may be invited to receive e mail correspondence by providing an e mail address. Your e mail address and any Personal Information will not be distributed and or shared with any third parties unless it is to transact such business as you have contracted us to do to comply with legal processes and/or law enforcement requests.
Patrizia Luca may also e mail or send via other methods information regarding updates to our website, newsletters and other correspondence. You always and will always have the opportunity to unsubscribe to any e mails or mailings by clicking the “unsubscribe” hyperlink contained in such promotional e mails or by e mailing us at email@example.com
Despite unsubscribing to our lists, Patrizia Luca may send confirmation e mails if you order online and may need to contact you by phone, e mail or regular mail with questions and or issues in regards to your order. Any opt-out by you is not deemed valid until processed by Patrizia Luca. Patrizia Luca shall not be liable for problems arising for the opt out procedure. We acknowledge that you have the right to control how your personal information is collection and used.
The type of personal information that may be collected and or submitted to the Patrizia Luca website includes; but is not limited to the following:
Your name, current address, e mail address, telephone contact, Information about your visit to the website which includes the date and time of your visit, the pages accessed and the documents reviewed,
The type of browser used when you visit our website and any personal correspondence, which includes e mails. Other information you provide is not required by us but may assist with responding to your request more effectively.
The Personal Information We Collect From You:
All personal information we collect from you requires your consent, for example, opening an account, purchase and delivery of products, special offers, etc.
We may request your consent from time to time to improve product performance to make our website more useful for you (shopper). However, unless you are informed otherwise the Personal Information we hold is for establishing and managing our business and customer relationship with you. Sensitive information is subject to greater restrictions and governed by law.
By communicating with Patrizia Luca, including by e mail and completing online forms, you are giving your consent to the collection of what personal information you provide.
You have the right to not supply us with this information, however if you choose to not provide such information we need to fulfill your request for a specific product we may be unable to provide you with the service requested.
Keeping a Record of Personal Information:
Depending on the product you have acquired, it may be necessary to keep a record of the transaction for business purposes or to enable us to respond to your concerns and or inquiries.
We may hold personal information for the following purposes:
– Internal accounting and administration
– To supply you with information about your account including regular statements
– To respond to inquiries
– Promotions, Redemption Vouchers and Special Offers where you have volunteered your personal details.
– To administer sales records
Our Disclosure of your information/security:
Although Patrizia Luca uses industry standard practices to protect your personal information due to technical limitations WE DO NOT REPRESENT, WARRANT, and OR GUARANTEE THAT PERSONAL INFORMATION WILL REMAIN SECURE. Therefore, we cannot and do not guarantee, and you should not expect that your personal information or private communications will always remain private. Notwithstanding this, as a matter of policy, we NEVER SELL OR RENT ANY PERSONAL INFORMATION ABOUT YOU TO A THIRD PARTY.
Patrizia Luca may lawfully disclose your personal information for law enforcement or regulatory purposes.
Changes to our Privacy Statement:
From time to time it may be necessary for us to review and revise our privacy statement. We reserve the right to change our privacy statement at any time and to notify you by publishing an updated version of the policy on the Patrizia Luca website at patrizialuca.com
How to Contact Us if you have a problem or a complaint:
If you have any queries in relation to this policy or its administration or if you would like more details of the type of personal information Patrizia Luca holds please contact Patrizia Luca 212.949.1000 ext 201